Emergency Assistance

Through our network of authorized partners we help people 24 hours a day and 365 days a year in any emergency situation, during their travel abroad. We cooperate with the best medical teams worldwide and we continually monitor the quality of the services provided by our suppliers. The emergency medical assistance mainly refers to:

• Emergency call handling
• Hospitalisation
• Arranging a general/specialist doctor's visit
• Coordination of aeromedical transportation of critically ill patients from their current location to a more appropriate medical facility
• Advanced payment of medical costs
• Emergency cash advances
• providing guarantees of payment to hospital and accommodations
• providing a message service to family members and employers or employees in emergency situations

Automotive

• Roadside rescues or vehicle repairs - our professionals will fix the car on the spot if possible (flat tire, wheel replacement, empty gas tank)
• 24 hours car towing (due to the specific agreements with our suppliers in the European countries)
• Accident repair services
• Mechanical adjustments

Intassist handles the complete situation, assists the injured persons and takes in charge the services' costs in case you benefit of an insurance policy, issued by a partner company.

Breakdown cover may include jump starting an automobile, towing a vehicle, helping to change a flat tire, providing a small amount of fuel when a vehicle runs out of it, pulling out a vehicle that is stuck in snow or helping people who are locked out of their cars.

Travel Assistance

• Emergency travel arrangement and ticketing
• Hospitalization and medical monitoring
• Car repatriation
• Emergency message
• Legal assistance, attorney referral
• Roadside assistance and towing services
• Taxi services
• Rent-a-car
• Hotel reservation
• Air tickets booking
• Services for individual travelers range from pre-trip preparation to vital medical care and assistance while abroad
• Other services and information upon the clients request